Fair Use Policy

Our guidelines for responsible usage of BitQate's services.

1. Purpose

  • This Fair Use Policy is designed to ensure optimal service quality for all BitQate customers.
  • We aim to provide reliable, high-performance hosting while preventing abuse of our systems.
  • This policy applies to all services including web hosting, game servers, and additional features.

2. Resource Usage

  • 2.1. CPU Usage
  • • Maximum sustained CPU usage: 90% of allocated cores
  • • Brief bursts up to 100% are permitted
  • • Continuous high CPU usage may trigger automatic throttling
  • 2.2. RAM Usage
  • • Base RAM allocation must be sufficient for normal operations
  • • RAM Burst feature activates automatically when needed
  • • Sustained high memory usage may require plan upgrade
  • 2.3. Storage
  • • Storage quotas must be respected
  • • Regular backups count towards storage limits
  • • Temporary files should be managed responsibly

3. Network Usage

  • 3.1. Bandwidth
  • • Unlimited bandwidth is subject to fair use
  • • Excessive usage affecting other users is not permitted
  • • CDN usage is recommended for high-traffic sites
  • 3.2. Connections
  • • Maximum concurrent connections are plan-dependent
  • • DDoS protection handles legitimate traffic spikes
  • • API rate limits must be respected

4. Prohibited Activities

  • The following activities are strictly prohibited:
  • • Cryptocurrency mining
  • • File hosting/sharing services
  • • Proxy/VPN/TOR exit nodes
  • • Email spam operations
  • • Malicious botnets or hacking tools
  • • Content violating intellectual property rights
  • • Activities that disrupt service for other users

5. Game Server Specific

  • 5.1. Server Performance
  • • Maintain reasonable player slots for allocated resources
  • • Optimize server configurations for efficiency
  • • Use recommended game versions and modpacks
  • 5.2. Plugin Usage
  • • Install only necessary plugins
  • • Keep plugins updated and optimized
  • • Remove unused plugins to conserve resources

6. Monitoring & Enforcement

  • 6.1. System Monitoring
  • • Resources are continuously monitored
  • • Automated alerts for excessive usage
  • • Performance metrics are recorded
  • 6.2. Policy Enforcement
  • • Warnings issued for policy violations
  • • Resource limits may be temporarily imposed
  • • Persistent violations may result in service suspension

7. Support & Resolution

  • If you experience resource constraints:
  • • Review your application's resource usage
  • • Implement recommended optimizations
  • • Contact support for guidance
  • • Consider upgrading to a higher-tier plan
  • We're committed to helping you achieve optimal performance within fair use guidelines.

Last Updated: 3/11/2025

For any questions about this policy, please contact our support team.

If you find any violations of this policy please let us know immediately at [email protected]