Accessibility Statement
We want our website and dashboard to be usable by as many people as possible, including people relying on assistive technology.
1. Our Commitment
BitQate is committed to making our marketing website (bitqate.com) and customer dashboard (portal.bitqate.com) accessible to the widest possible audience, regardless of ability or technology. We are actively working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, treating this as an ongoing effort rather than a one-time fix.
2. Measures We Take
- •Semantic HTML and labelled form fields throughout the site and dashboard.
- •Sufficient colour contrast in both light and dark themes.
- •Keyboard-navigable interactive elements, including menus and dialogs.
- •Descriptive alt text for meaningful images and icons.
- •Respecting reduced-motion preferences where supported by the browser.
3. Known Limitations
Despite our efforts, some parts of the site or dashboard may not yet be fully accessible. Known limitation categories include third-party embedded content (e.g. payment checkout flows hosted by Polar) and some data-dense dashboard tables that are still being optimised for screen readers. We are working through these incrementally.
4. Feedback
If you encounter an accessibility barrier on our website or dashboard, please let us know. We aim to acknowledge reports within 5 business days and will work with you to provide the information or functionality you need through an alternative method while we address the underlying issue.
- •Email: accessibility@bitqate.com
- •Support tickets: portal.bitqate.com/tickets
Last updated June 26, 2026 — BitQate